EV Charging Ireland Privacy Policy

EV Charging Ireland (the “Website”) is brought to you by E-Wave Energy Hub Ltd (referred to as “we” and “us” in this policy). E-Wave Energy Hub Ltd is based in Ireland whose registered office is at The Hive, Dublin Road, Carrick on Shannon, Leitrim, Ireland N41FD83.

Privacy Policy

This privacy policy discloses the privacy practices for EV Charging Ireland. This privacy policy applies solely to information collected by this website.

It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are responsible for the information collected on this site. We collect the information you give us when you send a form, email or call us and, only if you allow it on our cookie banner, information about how you use the website and whether you came to it from one of our adverts (see “Cookies and Advertising” below). We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organisation, other than as necessary to fulfill your request and with the companies listed under “Who Handles Your Information For Us”, which act only on our instructions.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Types Of Information Collected

We retain two types of information:

“Personal Data”

This is data that identifies you or can be used to identify or contact you and may include your name, address, Eircode, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number, the details of your enquiry and any photos or videos you send us. Such information is only collected from you if you voluntarily submit it to us.

“Non-Personal Data”

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

Purposes For Which We Hold Your Information

Personal Data

We will process any Personal Data you provide to us for the purposes of responding to your contact form submission. When you send a form, we also email you to confirm we have received it.

We keep a copy of each enquiry sent through the forms on this website, including any photos or videos you attach, for 24 months, and then delete it.

Where you have given us your consent, we may also use this information to follow up with you with marketing information on our products, services, business updates or changes to this document.

Non-Personal Data

We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.

Why We May Use Your Information

To answer your enquiry and prepare a quote: because you asked us to, before entering into a contract with you.
To keep the records the law requires, for example for tax: because the law requires it.
For analytics and marketing cookies: your consent, which you can withdraw at any time.

Who Handles Your Information For Us

We use these companies to run the website and our advertising. They handle your information only on our instructions.

Automattic (WordPress.com), which hosts the website and stores the enquiries sent through it.
Microsoft (Microsoft 365), which sends the website’s emails and holds our mailboxes.
The agency that looks after our website and advertising. Its staff can see the enquiries sent through the website, under its data processing agreement with us.
Google (Google Analytics and Google Ads), only if you allow them on our cookie banner.

Some of these companies may handle information outside the European Economic Area. Where they do, it is protected by safeguards approved under EU law, such as the European Commission’s Standard Contractual Clauses.

Cookies and Advertising

The website uses the cookies it needs to work, for example to remember your cookie choice. With your permission, it also uses:

Analytics: Google Analytics, through Google Tag Manager, to see how many people visit and which pages they use.
Marketing: Google Ads, through Google Tag Manager, to see whether our adverts lead to enquiries.

Nothing more than the necessary cookies is used until you choose. You can change your choice at any time with the Cookie Settings link at the foot of every page. We keep a record of each choice (an anonymous reference, the choices and the date) for 24 months, to show what was agreed.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
Withdraw any consent you have given. For cookies, use the Cookie Settings link at the foot of every page.

If you are unhappy with how we have handled your information, you can also complain to the Data Protection Commission at www.dataprotection.ie.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as medical information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, customer service), and the companies that handle it for us, are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should email us immediately at the following address: info@evchargingireland.ie.